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| The Civil Aviation Authority to regulate ground aircraft
traffic and provide the greatest possible safety and convenience to
passengers and crews arriving or departing on local and international
general aviation flights at Daniel Oduber Quirós International Airport
(MRLB), announces the implementation of the following procedures: |
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| International Flight
Arrivals: |
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When the aircraft enters the Daniel Oduber Quirós International
Airport, it should go to the assigned stand on the apron assigned by
the Ramp Operations Supervisor.
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The aircraft operator must hire the services of a ground service
company, that provides assistance to guide parking the aircraft,
transfer of passengers, baggage handling, dealings with the Airport
Administration and government authorities (relating to passengers,
crew, cargo and aircraft).
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The ground service company must previously coordinate with the
Ramp Operations Unit from the airside operator, the arrival of the
flights, detailing: date and time of entry of the aircraft, date and
time of departure, aircraft type, quantity and availability of tow
bar or equipment to relocate the aircraft, in order to assign it a
space on the apron. The ground service company will send the airside
operator an application detailing the above information. In the
information, he must also specify the availability of tow bar or
equipment to relocate the aircraft, he must indicate which the
personnel are and phone contacts in case the Airport Operator for
special reasons needs to relocate the aircraft. The Airport Operator
from airside reserves the right to authorize or prohibit the entry
of flights according to information issued by the ground service and
the availability of space on the apron.
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The ground service company must prior notification to the air
operator Operations at the terminal building, the arrival of
flights, detailing: date and time of entry, date and time of
departure, type of aircraft, and quantity of passengers using the
terminal.
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The ground service company must notify well in advance, the
airport facilities and security authorities, the arrival of flights,
detailing: date and time of arrival, date and time of departure,
type of aircraft, aircraft registration, origin, quantity and name
of the passengers.
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Additionally, the representative of the ground service company
should confirm the actual arrival time, with to the Ramp Operations
Unit (2668-0065) and once he has the estimate, he should notify the
Terminal Operations terminal.
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Control Tower will inform airside Ramp Operations Unit, as soon
receive the information of the arrival of the aircraft at the
airport, he must indicate the aircraft registration, aircraft type,
origin and estimated arrival at the airport.
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Once the flight arrives, the ground service company must transfer
passengers from the ramp to the terminal building. The access to
facilities should be performed by the access doors to the area of
Immigration.
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Once the passengers enter the terminal, go to Immigration to be
checked on the counters by immigration authorities; according to
availability at the time. In case there are a great quantity of
passengers waiting to be checked, the representative of the ground
service company must guide his passengers to the special counter and
coordinate with the immigration official the attention of them. They
do not have priority over other special passengers being served at
the moment.
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The representative of the ground service company must move the
luggage to the baggage area arrival, using the strip luggage so that
it can be transported to the baggage claim area. It can also use the
oversized baggage door.
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The passenger, by himself, removes his luggage or in a company of
the representative ground service, he proceeds to Customs controls
and Ministry of Agriculture and Livestock, then, he heads for the
exit.
- The pilots must comply with the same procedure followed by the
passengers.
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| International Flights
Departure: |
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The aircraft operator must hire the services of one of the ground
service companies, which will provide the service of a: guide for
aircraft parking, transfer of passengers, baggage handling, and
dealings with the airside operator and government authorities
(relating to passengers, crew, cargo and aircraft).
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Passengers and crews must enter the lobby of the International
terminal and pass through security filters to the boarding areas or
to the aircraft, considering the following:
- 2.1 Once the passengers enter the Lobby, they go to
Migration to be checked by the immigration authoritiesat the
counters; according to the availability at the moment. In
case there are passengers in larger numbers waiting to be
checked, the representative of the ground service company
must guide their passengers to the special passenger counter
and coordinate with the migration officer the attention of
these. They have no priority over special passengers that
are being served at the moment.
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The representative of ground service company will be responsible
for making the relevant immigration formalities of the passengers
and crews to the immigration authorities (visible migration
procedure is followed).
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Once passengers are checked with hand luggage at stand 3 (security
filter) and they should be directed to the door that connects this
area with the passage of employees, following the designated route
toward the exit door to the apron. Passengers get out from the
Terminal to the vehicle that is located on the apron from where they
are being transported together with the crew to the aircraft.
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Passengers, crew and luggage must be transferred to the aircraft
by the ground service company representative.
- Prior to the departure of the aircraft, the representative of the
ground service company must report to the Air Side Airport
Operator's office to submit the Ticket containing the information of
the Operator and the aircraft; to this end, if you have a credit
line with the Directorate-General for Civil Aviation, you only
present the aforementioned ballot stating that you bear the total
costs of the operation of the aircraft by airport services;
otherwise you must cancel in cash.
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| International flights arriving as
transit flights: |
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This procedure applies to the aircraft entering as an
international flight to Daniel Oduber Quirós International Airport
to make a stop and then continues as an international flight.
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When the aircraft enters the Daniel Oduber International Airport,
it should go to the platform and park at the position assigned by
the Ramp Operations Supervisor.
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The air operator should hire a ground service company to provide
the service guide of: aircraft parking, proceedings with the airside
airport operator and government authorities (relating to passengers,
crew, cargo and aircraft).
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Additionally, the representative of the company will coordinate
with the Ramp Operations Unit prior to the arrival of flights. The
ground service company will send the airside airport operations
office a request detailing the above information: date and time of
arrival, date and time of departure, quantity and availability of
tow bar or equipment to relocate the aircraft, with the objective of
assign a space on the apron. The side air operator reserves the
right to authorize or prohibit the entry of flights according to
information issued by the operator Ramp Operations Supervisor and
the availability of space on the apron.
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Additionally, the representative of the ground service company
must confirm the actual arrival time of the flight, prior to the
operator Ramp Operations Unit, so that it indicates which will be
the place where it should park the aircraft.
- Prior to departure of the aircraft, the representative of the
ground service company must report to the office of the Air side
Airport Operator to present the Ballot containing the information of
the Operator and the aircraft. To this end, it only presents the
aforementioned ballot stating that it assumes the total costs of the
operation of the aircraft by the airport services.
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| International Departure, Arrival,
and Transit Flights with Passengers that require special procedures: |
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In case any passenger (s) entering / departing from an aircraft or
helicopter, that at the discretion of the ground service operator,
could represent an airport security risk he may ask the airside
airport operator In case any passenger (s) entering / departing from
an aircraft or helicopter, that at the discretion of the ground
service operator, could represent an airport security risk he may
ask the airside airport operator
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Passengers on ambulance flights and or medical transfers that, as
per their condition require leaving or entering or leaving by
ambulance to or from the airport, can do so directly through the
security post called
Papa 11
accompanied by the medical support staff
necessary to maintain the patient's stability. Coordination must be
done in advance at least 4 hours prior to the arrival of the flight,
the representative of the Ground Service Company with Airport
Operations Unit of the Air Side Operator. Medical support personnel
for ambulance flights entering that they will carry out transfer of
a patient who leaves, must carry out the corresponding immigration
check following the normal procedure.
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The airside airport operations personnel shall arrange for the
escort of entry and / or exit of the ambulance. However, the ground
company will be responsible for the patient’s immigration procedures
that will leave in the ambulance (including paramedics, if
applicable). The nonmedical luggage of the patient should perform
the normal procedures.
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3.1 The other accompanying patient must follow the
procedures for passengers of "International flights arriving
or departing" as appropriate.
- 3.2 If the authorities need to do some checking around the
area where the aircraft is, this transport is the
responsibility of the ground service company.
- In the case of paramedics on board and require accompanying
passengers to the medical center, they will leave and enter in the
ambulance, prior approval of the authorities, this coordination will
take place at the foot of the aircraft.
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Arrival and Departure Procedure for Private
Aircraft and Passengers on Local Flights:
All owners of private aircraft without an operating certificate must pay
for airport services in cash at the Administration office (DGAC).
For passengers arriving at AIDOQ on local flights, they will be guided by
the crew through the apron and sidewalks of the terminal to the
Papa 9
Bravo
departure stand. Airport Operations personnel must notify
the Airport Police so they can facilitate the departure of said
passengers.
All pilots in command
of an aircraft without an Operating Certificate must immediately report to
the Ramp office after parking so that Ramp Operations supervisors can guide
them to the DGAC offices to pay for the respective aeronautical
services.
Pilots of domestic aircraft on local flights must guide their passengers
through the Immigration Departures stand; After passing through immigration,
you must proceed to the Airport Police checkpoint, where both your
belongings and passengers must be checked, in accordance with current
regulations. After this final checkpoint, you will also be guided by the
crew through checkpoint Papa 9 Alfa and then proceed to the apron to board
the aircraft.
The documents that must be presented upon request by the Professional
Immigration Police are the following:
Valid, current physical
identification document for Costa Ricans:
Adults: National Identity Card
Minors over 12 years
of age: TIM (minor identification card), otherwise, a birth certificate
issued by the TSE (Spanish State Tax Administration Service).
Valid, current physical identification document
for foreigners:
Current passport
DIMEX (Immigration Identity Document for Foreigners)
Departure and arrival of international flights
with domestically registered aircraft:
For operations in Daniel Oduber Quirós International Airport, national
registration aircraft entering or departing international flight, they are
exonerated of hiring a ground service company to assist them ashore.
Prior to the presentation of the Flight Plan, the pilot must go to the
terminal building operator's office and cancel the terminal usage amount per
passenger. The representative of the terminal building operator shall issue
proof of cancellation to the pilot, which must be delivered to the Airport
Administration to prove the aforementioned payment.
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General comments and
explanations:
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All aircraft entering international flight and must leave as
local, as well as those entering as a local to departure as
international flight, will be located in the parking stall assigned
by the Ramp Operations Supervisor.
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Helicopters must comply with the same procedures required
for aircraft.
- They must operate from the area designated for that
purpose by the airside airport operations supervisor.
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The operator of the helicopter should hire the services of a
ground service company, which provides assistance to guide parking
the helicopter, passenger, baggage handling, dealings with the
office of the airside airport operator and proceedings at the
Aeronautical Information Services (AIS -ARO) that requires any other
purpose.
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| REPLACES WITH MODIFICATIONS AIC
A41/20 DATED 07 OCT 2020 |
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